Customer Testimonials
Great people here. They try to get you out quickly. Time is money for sure
Fred Emich and Mike Daigle are the best. Very informed on the new 2024 Atlas. Great customer service.
Great Customer Service !
Jered and Emich are the best, I have been taking my car there since 2019 and service is exceptional, Text messaging is so helpful, videos are great and work was done expeditiously so I did not have to wait too long. Car was cleaned and in tip top shape, keep up the great work
Always a good experience here. The video walkthrough during the tech’s work is a nice touch.
When shopping for your VW - why go anywhere else? The total package is right here at Emich; management, service, sales, selection and professional staff at every level; from greeter, receptionist, service, sales and techs!
Everyone at Emich is the best. I LOVE my new car!!
Helpful and astute rep dealt with me and identified two problems that went beyond an oil change.
Communication with me was punctual and delivery of information was clear. Also, communication internally was good, they certainly operate as a team to support the customer (end goal). The kind of experience you would hope for when purchasing a new vehicle.
Nermina was fantastic from day one! We do not live in Denver, but the professionalism Nermina showed, the efficiency, the timeliness, and friendliness, made acquiring the vehicle we wanted such a great (and fast!) experience. I would highly recommend purchasing at Emich!
Communication with me was punctual and delivery of information was clear. Also, communication internally was good, they certainly operate as a team to support the customer (end goal). The kind of experience you would hope for when purchasing a new vehicle.
Emich is always first class all around! Nermina in sales and Chris in finance were both absolutely awesome to work with!
I've been an Emich VW customer for over a decade. I love my car, & I rely on Colin & his service team to keep my vehicle safe for me & my family.
We really appreciated the communication from the tech that was working on our vehicle. Thank you!
Professional service on all levels. Clean facility, friendly associates, very organized; complete satisfaction. Jered was able to answer any question I asked about the service and made recommendations regarding future service appointments. I love this dealership!
Friendly staff, amazing facility with great amenities. Great and fast service, staff always there to help.
The service was good. Colt was nice. Please do not send other survey. One survey a visit.
Been dealing with Emich for a couple years now. Top notch service and sales. We travel from Colorado Springs to see them for all our services and purchases since our local dealers have lost our trust
Rapid and friendly service. Good communication while I waited for the diagnostic to be done. The tech provided a clear explanation of the issue and the resolution.
This is my second time around with Emich and I was lucky enough to have the same team!
Glad to reconnect with Jered! He is the same attentive service advisor he was 6 years ago.
The tech kept in constant contact with us throughout our vehicle's diagnosis.
Emich VW provided a pleasant experience for buying my ID4. There was no hassle or endless negotiation.
On time on budget and very friendly. I've been to all of them in two States.
I had best experience with Jered and the team there, the technicians are professional, and the agent is keeping me updates with all the fixes done to my car. Thanks Jered,Thanks Emich
This dealership is amazing, great customer service, snack area, coffee, seating area is comfortable, they wash my car every time I come and and walk me to my car when I’m done. The videos they show letting me experience what they see and what is going to be updated is amazing and helps me truly understand and ask questions. The recommendations always help keep me on track for everything my car needs
This was a good experience and everyone was really nice. Will recommend this dealership to my friends and family
Exceptional service and sales staff. Matt took the time to help me get exactly what I wanted from exterior color to interior trim and accessories.
And the Volkswagen sold me a car with a bad sway bar bushing. And they fixed it immediately with no question. Very good company. They will work with you. They also work with people with bad credit
very good service, done quickly and efficiently
Jered Beeman is a professional and helpful service advisor
Great car, great service. Thanks to John Orlando for making it easy and following up as needed.
Excellent customer service and helpful staff.
The leasing experience overall was excellent. Mike Daigle, our sales rep. was professional, friendly, and quite helpful during this transaction. My wife and I felt welcomed by the personnel at the dealership.
Good communication via text. Professional people there. It was a seamless transaction. Not too pushy 🙂
Timely, friendly, professional service.
The reason I chose this is because of Colt Williams. Colt is always keeping me updated with my VW, and gets my service taken care of. If I have to leave my car over a period of time, Colt has my back up vehicle all ready to go.
Milo was extremely helpful and responsive. My car had an intermittent, hard to track down issue, and across 3 separate visits, Milo was always happy to help, including allowing my to come in on short notice to catch an error code with the OBD2 scanner. I definitely plan to continue returning to Emich VW for service and hope to work with Milo again.
Very efficient. I enjoyed watching hard working ‘Mina in sales as she helped me even while she also was training Raven, and Thomas was very cordial in finance. Good crew!
Emich Volkswagen and Nermina was great to work with! Super helpful throughout the car buying process
They were amazing! I managed to get into a great car and they worked with me and were the most helpful! I would recommend them to anyone!!!
Prompt and courteous.
Great experience and services
Drew was really helpful, we needed a new car quickly and he was responsive and easy to work with. Did not feel pushed into a purchase. It was nice to know the cost online before speaking to someone as well.
Mateo was wonderful to work with. He made a stressful situation as easy as it could be.
Love the convenience of the service appointments here. Have been helped most times by Colt who is professional and courteous.
Nermina is awesome and the dealership is always so clean and welcoming. I always have a great experience there.
Service was excellent. Loved the video aspect as well. Only issue is whatever was sprayed on the front window left it very dirty. Having a hard time getting it off
My most recent service was great. The check in was quick and the service was completed quickly and professionally while I waited.
Stephan and Chris were both great. Helped us get a car for my daughter and in an efficient and pleasant interaction.
Matt and Rhiannon were great to work with!
Service went as predicted, no surprises and great job.
Milo took awesome care of me and kept me posted throughout my service
Bought a new VW from Steve, and have a very positive process, Steve happily answered any questions I had, Steve never made me feel pressured or rushed. Very pleasant staff, I will be back next time we are in need of a car
As always the service was great! Computer systems were down when I dropped the car off - Jered handled it well and my car was ready well before the end of the day. THANK YOU
Great service, the service rep, Colt Williams was very helpful and professional.
Great experience best place to take your volkswagen to have vw trained experts fix you vehicle right the first time.
The staff was very professional, estimated repairs needed and time allotted to service while I waited. Service rep, Milo was very helpful and answered all my questions regarding repairs and my interest in selling the car. Very pleased with everyone I came in contact with.
Good service, led by Dustin.
Mike Daigle did an excellent job in helping me get the deal done on line and over the phone. Thanks Mike for a great experience!
Emich's service department is excellent. They got me in for for service on very short order and they are very professional. I will use them for all my service requirements in the future.
Great Experience. Nermina was very friendly and delightful. she helped me pick out my perfect car.
Fantastic customer service! They had the vehicle I wanted and got me in it and on the road in an hour! Really great team they have at Emich!
Drew in sales was very thourough in explaining our car options. He was kind and patient and we never felt rushed into making a decision.
Excellent service! Showed willingness to go above and beyond to ensure all needs are met.
Staff very friendly and efficient. I love the video recordings of the service. Worth the drive from the mountain communities.
We had the absolute best experience working with Nermina! She was kind, professional, knowledgeable and an absolute pleasure to work with. She made the stressful process of buying a new car so much better and we can’t thank her enough! I would absolutely recommend buying from Nermina at Emich VW!
What a great experience at the dealership! It was my first time there and I was very impressed.
Easy process, fairly quick and the rep helping us was very easy to work with.
I love Emich VW Denver. Highly Recommend!
Every time I bring my car here it’s treated perfectly. They do a great job making sure my car leaves happy! Colt my advisor is great and I only go through him because he is really nice and keeps me updated along the way! Overall customer satisfaction is amazing here and I commute 40 minutes to take it here! Thank you to the techs & staff for making a great place to service my vehicle. Lastly the place is clean and they have amenities and a shop with some VW gear.
Good communication. Did have a hiccup on initial diagnostic. Was able to complete the repair
Emich is a great dealer. I bought my car there and only go there for service. They have shuttle service and they are quite quick. They also have great availability for appointments.
The Service Group was excellent. They took care of me like they would take care of royalty. Very pleasant from arriving to drop my vehicle off to returning and picking up my vehicle.
Took care of my car and let me know it was going to be longer and provided an Uber. Colin has good customer service. Ask for him.
Great customer service! Highly recommend Emich VW.
I really enjoy bringing my VW here . The customer service and vehicle service is great. This is my Second car that I have purchased from Emich . Jered is very helpful working with my schedule and also in educating me on taking care of my vw so that it runs well.
